Trade in Your Device
Frequently Asked Questions
How does the process of trading in my device work?
How does the process of trading in my device work?
The process involves booking an appointment for either Dropoff or Doorstep Pickup. You will need to provide details about your device, such as make, model, and condition. If Doorstep Pickup is chosen, a vendor will contact you before heading to the location.
What details about my device will i need to provide?
What details about my device will i need to provide?
Details required include the Type of Booking (Dropoff/Doorstep Pickup), Name, Address (if Doorstep Pickup), Number, Phone/Tablet or Smartwatch specifics (Used/New, Model, Capacity/Diameter, Connectivity, Screen Condition, Housing Condition, Local/Other, Battery Life, Functional/Any Other Issues, Accessories).
Do I need to bring my IC to the appointment?
Do I need to bring my IC to the appointment?
You’ll need to present your original NRIC or valid identification document when selling your device. This is required for our vendors to verify your identity and complete the transaction.
This requirement is set out under the Secondhand Goods Dealers Rules, made under the Secondhand Goods Dealers Act 2007, Rule 8(1). You can view the full legislation here.
What happens after i book an appointment?
What happens after i book an appointment?
If Doorstep Pickup is chosen, the assigned vendor will call or message you on the appointment date to confirm. If Dropoff is chosen, simply head down to the location on the appointment date.
What do I have to take note of during the appointment?
What do I have to take note of during the appointment?
If you have a screen protector, please note that this will be removed in order to assess the actual condition of your device. GetGreenr, as well as our vendors, are under no obligation to replace your screen protector if you decide not to proceed with the transaction.
How will i know if the vendor is giving me a fair price?
How will i know if the vendor is giving me a fair price?
We always encourage vendors to make any changes through the website right in front of you so you can see the change real time. If you have reason to believe otherwise, please feel free to contact us directly.
Cash in Your Pocket, No Strings Attached
Here’s the deal: you trade in your gear and we pay you in actual money. While some programs try to keep you locked in with brand specific vouchers, we prefer the simplicity of an instant PayNow transfer or cash. We believe that once you’ve sold your device, whether it is an iPhone, a Samsung, or a tablet, the payout belongs to you to spend however you like. It is a clean and fast break from your old tech with zero hoops to jump through.
Honest Prices Without the Marketplace Headache
Selling your devices should not feel like a part time job. We have replaced the low ball haggling of public marketplaces with a transparent and digital first process. Just tell us about your device’s condition to get a real time valuation. Once we receive and verify your item, the funds are released. If things are not quite as described, we will reach out with a revised offer, but the final decision is always yours. You can take the deal or keep your tech without any pressure or awkward negotiations.
Giving Tech a New Lease on Life
Most old gadgets are not actually at the end of the road because they just need a fresh start. By selling to GetGreenr, you are choosing to give your electronics a second life through refurbishment instead of letting them contribute to Singapore’s e-waste. It is a practical way to support a circular economy and reduce the demand for brand new manufacturing. You get a fair payout and we ensure your tech stays in use and out of a landfill. It is a small move that makes a big difference.
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Great deals on dependable refurbished tech, sourced only from sellers we’ve personally vetted